Business Operations Program Manager, Materials Execution & Supply Planning (IC4)

Key Responsibilities

• Partner with the VP of Materials Execution & Supply Planning and their leadership team to coordinate priority initiatives, operating rhythms, and business reviews.

• Drive program plans for cross-functional initiatives supporting materials readiness, supply planning, supplier execution, order fulfillment, inventory health, and NPI readiness.

• Translate leadership direction into actionable workplans with defined milestones, owners, dependencies, risks, and success measures.

• Coordinate daily, weekly, and monthly execution cadences, including shortage reviews, supplier commit reviews, clean-to-build readiness, backlog recovery, and supply-risk escalation forums.

• Gather, synthesize, and communicate program status, supply risks, decisions needed, and mitigation progress for leadership audiences.

• Develop executive-ready presentations, dashboards, scorecards, and meeting materials that provide clear visibility into supply availability, fulfillment performance, inventory exposure, and program health.

• Track key operational metrics, including supplier commit attainment, clean-to-build rate, schedule adherence, on-time delivery, backlog aging, inventory turns, E&O exposure, expedite cost, and NPI readiness.

• Partner with functional leads to identify risks and dependencies early, coordinate mitigation actions, and escalate issues requiring leadership decisions.

• Support constrained-supply and allocation decision processes by organizing scenario inputs, documenting tradeoffs, tracking decisions, and following through on committed actions.

• Facilitate cross-functional alignment among external manufacturing partners, suppliers, sourcing, planning, logistics, warehouse operations, finance, and product teams.

• Maintain clear action logs, decision records, risk registers, and follow-up mechanisms to improve accountability and execution consistency.

• Identify opportunities to simplify reporting, reduce manual work, and improve operating efficiency through process standardization, automation, AI-enabled tools, and improved data visibility.

• Support continuous-improvement efforts that strengthen planning accuracy, exception management, escalation paths, and end-to-end execution discipline.

Required Qualifications

• Bachelor’s degree in Business, Supply Chain, Operations, Engineering, or a related field; equivalent practical experience may be considered.

• 5+ years of experience in program management, business operations, supply chain, manufacturing operations, planning, logistics, or a related field.

• Experience coordinating cross-functional programs or operational initiatives with multiple stakeholders, dependencies, and deadlines.

• Strong ability to build and maintain program plans, track actions and risks, and drive follow-through across teams without direct authority.

• Experience developing concise, executive-ready presentations, dashboards, business reviews, and status communications.

• Strong analytical skills and comfort working with operational data, metrics, and reporting tools to identify trends and support decisions.

• Excellent organizational skills, attention to detail, and ability to manage competing priorities in a changing environment.

• Clear written and verbal communication skills, with the ability to tailor information for operational and leadership audiences.

• Strong collaboration and stakeholder-management skills across a range of functions and levels.

• Familiarity with supply chain, materials management, manufacturing, fulfillment, inventory, or hardware operations.

• Proficiency with Microsoft PowerPoint, Excel, and collaboration tools; experience using AI or automation tools to improve productivity is a plus.

Preferred Qualifications

• Experience supporting a Vice President, senior leadership team, Chief of Staff, or business operations function.

• Experience in high-tech hardware, cloud infrastructure, external manufacturing, or complex global supply-chain environments.

• Familiarity with supply-planning, ERP, inventory-management, or reporting systems.

• Experience supporting shortage management, supplier execution, order fulfillment, NPI readiness, inventory planning, or E&O mitigation.

• Experience with Power BI, Oracle Analytics, Microsoft Copilot, ChatGPT Enterprise, Power Automate, or similar reporting and automation tools.

• PMP, Agile, Lean Six Sigma, or comparable program-management certification.