Consulting Operations Specialist, Automation & Analytics (Global Automation & Reporting)

Consulting Operations Specialist, Automation & Analytics (Global Automation & Reporting) - Hybrid, Mexico City MX

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About the job

The Global Automation & Reporting (GAR) team is looking for a Consulting Operations Specialist, Automation & Analytics to design, develop, and support business-critical reporting solutions, automated workflows, and operational analytics for Global Consulting. Our team drives operational excellence through automation, reporting, analytics, and process optimization across a global consulting organization.

You will join a highly visible global team that is transforming how Global Consulting operates. In this role, you will help leaders make better decisions, reduce administrative workload, improve reporting accuracy, and support adoption of global processes and standards while partnering with Consulting Operations, PMO, RMO, Finance, Business Operations, IT, and Consulting Leadership teams.

As a Consulting Operations Specialist, you will:

• Design, develop, maintain, and enhance enterprise reporting solutions, dashboards, scorecards, KPI reporting, and executive reporting packages for Global Consulting operations.
• Develop and support reporting for project delivery performance, on-time/on-budget delivery, timecard compliance, utilization, forecasting, backlog management, resource management, revenue analysis, and operational governance.
• Identify opportunities to streamline operations and automate manual reporting or operational processes using tools such as SAS Visual Analytics, Microsoft Power Automate, Power Apps, VBA/Excel automation, workflow platforms, and API-based integrations.
• Develop and maintain ETL processes, including data consolidation, transformation, cleansing, validation, reconciliation, and corrective actions for data quality issues.
• Partner with Consulting Operations, PMO, RMO, Finance, Business Operations, IT, and Consulting Leadership to gather requirements, design solutions, and improve global operational processes.
• Support governance processes, intake management, prioritization, change control, documentation, user guides, training materials, and adoption of global reporting standards.
• Present recommendations, analytics insights, project status, risks, and dependencies to stakeholders, while building trusted relationships across global teams.
• Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do

Required qualifications

• Minimum 5 years of relevant experience in consulting operations, reporting and analytics, business intelligence, business process automation, data management, or a related operational discipline.
• Bachelor’s degree in Business, Computer Science, Information Systems, Data Analytics, or a related field.
• Demonstrated experience developing dashboards, KPI reports, scorecards, executive reporting packages, or operational analytics for business stakeholders.
• Experience with reporting, automation, data management, or ETL tools such as SAS Visual Analytics, Microsoft Power Automate, Advanced Microsoft Excel, VBA/Excel macros, Power Apps, SAS programming, Python, REST APIs, Jira, or Azure Data Services.
• Strong written and verbal communication skills (English / Spanish / Portuguese), including the ability to engage with global stakeholders and explain technical or operational concepts to technical and non-technical audiences.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications

Preferred qualifications

• Experience supporting consulting operations, professional services operations, PMO, resource management, finance operations, or global business operations.
• Experience developing reports or dashboards in SAS Visual Analytics or similar business intelligence platforms.
• Experience designing automation workflows using Microsoft Power Platform, VBA/Excel macros, or API-based integrations.
• Experience working with global teams and stakeholders across multiple functions and geographies.

Additional competencies, knowledge and skills

• Analytical problem solving – Uses data, business context, and structured analysis to identify issues, evaluate options, and recommend practical improvements.
• Stakeholder communication – Builds trusted relationships, communicates clearly, manages expectations, and works effectively with global cross-functional teams.
• Operational excellence – Applies a continuous improvement mindset to streamline processes, increase reporting accuracy, reduce manual effort, and standardize global practices.

Benefits Highlights

• Flexible working hours / Hybrid working model.
• Top class health and dental insurance, wellness program, language education support with GoFluent.
• Your well-being matters, and that's why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
• Paid holidays and end-of-year holiday break

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

Job level will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process

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