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Integration & Support Intern

Scalapay · FinTech · Banca & Pagamenti

Milan, ItalyFonte: Greenhouse
Offerta ritirataAnnuncio in inglese

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Descrizione

At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.

If you’re ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.

#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.

As an Integration & Support Intern at Scalapay, you will play a crucial role in supporting the integration and onboarding of our merchant partners, ensuring smooth processes that comply with our high standards as a regulated payment institution. Collaborating closely with the Sales, Tech, and Operations teams, you will gain valuable experience in the Dynamic World of BNPL.

Key Responsibilities

  • Work with technical teams to ensure seamless implementation of payment systems on merchant platforms and instore.
  • Provide operational assistance pre- and post-integration, addressing queries and resolving issues as needed.
  • Identify inefficiencies in operational workflows and suggest improvements to optimize processes.
  • Analysis and monitoring of KPI, orders flow and level of service.

You’ll be Great for this Role if You:

  • Proficiency with standard tools (Excel, Word, PowerPoint, Database);
  • Strong attention to detail and ability to complete tasks with accuracy;
  • A positive attitude, collaborative spirit, and eagerness to learn;
  • At least B2 level of English (written and spoken)
  • Familiarity with tech tools (jira) + Base of SQL

Soft Skills

  • Strong attention to detail, excellent organizational skills, and the ability to meet deadlines under pressure;
  • Great communication skills with a proven ability to work in teams and collaborate across different departments;
  • A positive, solutions-oriented attitude with the adaptability and eagerness to learn and grow within the role.

Hiring process

  • A quick chat with our Talent Team;
  • A first interview with the hiring manager to deep dive into your attitude, skills and motivation;
  • A Business Case followed by a debriefing session with key stakeholders;
  • A final chat with Simone (our CEO) where he will share and assess the Scalapay Values

Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages.

Pro tip: send your CV in English 😉

Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.

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